Case studies
WMS

SAP Business ByDesign Improves Warehouse Efficiency for petZEBA

In brief: Case study shows how petZEBA unified inventory, logistics, and CRM processes with SAP Business ByDesign to support European expansion.

By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research

Case study shows how petZEBA unified inventory, logistics, and CRM processes with SAP Business ByDesign to support European expansion.

Published
June 4, 2026
Read time
3 min read
Source
SAP
On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations

petZEBA, a Swiss animal feed retailer, deployed SAP Business ByDesign to replace fragmented processes with integrated warehouse, order, and customer management workflows. The cloud ERP enabled real-time mobile stock checks, reduced inventory errors, and standardized 35-plus business scenarios. Implementation took four months and positioned the company for scalable international growth.

Key takeaways

Cloud ERP unified inventory, logistics, and CRM for a 20-person retailer

Mobile devices gave warehouse staff 24x7 real-time stock visibility

Standardized workflows cut inventory errors and boosted efficiency

Four-month deployment by SAP partner AGILITA supported rapid rollout

Platform flexibility enables scaling for European market expansion

Market overview

On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations
download pdf
Want deeper analysis on vendors?
Request Briefing

Related research

Reference
Supplier and Third-Party Risk Software

This software monitors supplier financial health, screens for sanctions and forced labor exposure, and maps supply networks below tier one. Its value rests almost entirely on the quality of the data underneath it, which is the part buyers examine last. The interface is not the product; the data sources are.

Supply Chain Research
2026
Reference
Transportation Management Systems

A TMS decides and executes how freight moves. A visibility platform only observes movement already underway. A 3PL running managed transportation is an operating model, not a different kind of software. These three are routinely confused in the same evaluation, and the confusion is getting worse as vendors on each side move into the others' territory.

Supply Chain Research
2026
Reference
Supply Chain Visibility vs Traceability

Visibility tells you where something is now. Traceability tells you where a specific lot came from and where every unit of it went. They require different data, cost different amounts, and are triggered by different pressures: operations and customer service on one side, regulation and recall on the other.

Supply Chain Research
2026
E:
[email protected]
Request Briefing
Research
News & analysisResearch libraryResearch AI SearchIndustry ObservatoryField Intelligence
Vendors
Warehouse management Transportation managementOrder managementSupply chain planningPoint of saleManufacturing execution systemsRobotics and Automation
Company
About usOur methodologyContact us
Privacy policyTerms and conditionsCookie policy

© Supply Chain Research 2026