Case studies
WMS

SAP Business ByDesign Implementation at StepStone Case Study

By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research

Case study showing how StepStone unified its systems with SAP Business ByDesign, improving sales efficiency and data quality across five countries.

Published
June 4, 2026
Read time
3 min read
Source
SAP
On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations

StepStone, an online recruitment provider, replaced a fragmented IT landscape with SAP Business ByDesign. The cloud ERP enabled standardized processes, faster lead management, and higher sales productivity. Within one year the company recorded a 50 percent increase in sales calls and a 20 percent rise in opportunity conversion while rolling out the solution to seven legal entities.

Key takeaways

Migrated from heterogeneous on-premise systems to a single cloud ERP

Sales teams shifted from activity tracking to lead- and opportunity-centric processes

Sales call volume rose 50 percent and opportunity conversion improved 20 percent

Solution deployed across seven entities in five countries in a single implementation

Call-booster screens consolidated all customer data for up to 100 daily calls per rep

Market overview

On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations
download pdf
Want deeper analysis on vendors?
Request Briefing

Related research

Reference
Supplier and Third-Party Risk Software

This software monitors supplier financial health, screens for sanctions and forced labor exposure, and maps supply networks below tier one. Its value rests almost entirely on the quality of the data underneath it, which is the part buyers examine last. The interface is not the product; the data sources are.

Supply Chain Research
2026
Reference
Transportation Management Systems

A TMS decides and executes how freight moves. A visibility platform only observes movement already underway. A 3PL running managed transportation is an operating model, not a different kind of software. These three are routinely confused in the same evaluation, and the confusion is getting worse as vendors on each side move into the others' territory.

Supply Chain Research
2026
Reference
Supply Chain Visibility vs Traceability

Visibility tells you where something is now. Traceability tells you where a specific lot came from and where every unit of it went. They require different data, cost different amounts, and are triggered by different pressures: operations and customer service on one side, regulation and recall on the other.

Supply Chain Research
2026
E:
[email protected]
Request Briefing
Research
News & analysisResearch libraryResearch AI SearchIndustry ObservatoryField Intelligence
Vendors
Warehouse management Transportation managementOrder managementSupply chain planningPoint of saleManufacturing execution systemsRobotics and Automation
Company
About usOur methodologyContact us
Privacy policyTerms and conditionsCookie policy

© Supply Chain Research 2026