Case studies
WMS

Orvis Multi-Channel Inventory Optimization with Manhattan WMS

In brief: Case study of Orvis implementing Manhattan Replenishment and WMS to manage shared inventory across retail, catalog, and web channels.

By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research

Case study of Orvis implementing Manhattan Replenishment and WMS to manage shared inventory across retail, catalog, and web channels.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Orvis deployed Manhattan Associates Planning, Replenishment, Warehouse Management, Slotting, Labor Management, and Performance Management to treat inventory as a common pool across 50+ stores and direct channels. The solution replaced manual green-screen replenishment with automated velocity-based ordering, exception prioritization, and cross-channel visibility. Results included identification of 40% overstock, reduced unnecessary purchases, and improved in-stock rates for seasonal items.

Key takeaways

Shared inventory pool across retail, catalog, and e-commerce reduced total stock requirements

Automated replenishment replaced daily manual line-item reviews and improved planner efficiency

Visibility into store-level velocity enabled 40% overstock identification and transfer instead of new buys

Seasonal run-down logic prevented overstock of slow movers at season end

Cross-channel fulfillment supported 'save-a-sale' by locating items anywhere in the network

Market overview