Case studies
WMS

John Christner Trucking Improves Driver Productivity with Manhattan Carrier

In brief: Case study showing how John Christner Trucking used Manhattan Carrier tools to recover productivity and equipment utilization after switching from paper logs to e-logs.

By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research

Case study showing how John Christner Trucking used Manhattan Carrier tools to recover productivity and equipment utilization after switching from paper logs to e-logs.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

John Christner Trucking, a temperature-controlled truckload carrier, transitioned to electronic logs in 2011 and experienced reduced efficiency and higher driver turnover. The company implemented Manhattan Carrier solutions including Driver&Load, Drop&Swap, Load Analyzer, and Profit Analyzer to automate load planning, manage driver hours, reduce deadhead miles, and support compliance. Results included an 8% increase in seated trucks, 1.8% more miles driven, lower deadhead miles, and ROI achieved within one month.

Key takeaways

E-logs reduced productivity and increased driver turnover, requiring new optimization tools

Driver&Load automated load-to-driver matching and improved visibility into hours and assignments

Drop&Swap enabled better management of last-minute loads, relays, and driver home time

Load Analyzer and Profit Analyzer reduced deadhead miles and supported network profitability planning

Seated truck count rose over 8%, miles driven increased 1.8%, and ROI was reached in one month

Market overview