C.R. England Improves Efficiency With Manhattan Carrier WMS
In brief: Case study shows how C.R. England integrated Manhattan Carrier with its existing dispatch system to cut empty miles, improve tractor utilization, and reduce training time.
By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research
Case study shows how C.R. England integrated Manhattan Carrier with its existing dispatch system to cut empty miles, improve tractor utilization, and reduce training time.
C.R. England, a temperature-controlled truckload carrier, implemented Manhattan Carrier without replacing its highly customized dispatch system. The solution added integrated planning, fuel cost modeling, and Drop&Swap functionality. Within six months the carrier reduced empty miles 3%, out-of-route miles 5%, and training time for new operations staff by 60% while handling higher volumes without added headcount.
Manhattan Carrier integrated with an existing, heavily customized dispatch system
Empty miles reduced 3% and out-of-route miles reduced 5% within six months
Tractor utilization improved 3% and service-challenged loads resolved four times faster
New-hire training time in operations cut by 60%
Business growth absorbed without increasing non-driving staff
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